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Preply.com

Сhoose a tutor

We recommend that you start searching for a tutor based on the following criteria:

Skype lessons;

tutor's place;

lessons at home/office.

If you choose to hold your lesson at the tutor's place or a lesson at home, choose a convenient place for the lesson. Please use the filters on the right side of the panel to narrow the search results for your needs and budget range. You can choose the level of the lesson needed, specify the price range, your age, etc. We recommend that you use all of the available filters. This will save your time in searching for a suitable tutor and ensure that you select one who can best help you reach your goals.

Send a request

Once you have selected a tutor, contact him or her by clicking on Send Request on the tutor's profile. The more information you provide to the tutor, the quicker and easier it will be for you. We recommend sending a request to several tutors to increase the chances of getting a faster response.

Sign up

After filling out the application form, you can sign up through e-mail or a Facebook account. Then you'll get access to your personal account and be able to communicate with tutors and book your first lesson.

Clarifying request details

If you need to clarify any details before making a decision about choosing a tutor, you can send a personal message on the request page. According to the rules of the site, it is forbidden to share any contact information until payment for the first lesson is made. Violation of this policy will result in your profile being blocked. If the system has blocked you during correspondence with the tutor by mistake, please contact technical support.

First lesson payment

Once the tutor confirms a request to work with you, our service will automatically notify you via SMS and e-mail. Also, please offer to pay for the first lesson with the tutor. Available payment options:

Visa/Mastercard

Paypal

Bitcoin (contact support for payment details)

During the first lesson you will be able to determine if the tutor suits your needs. If the tutor does not suit you well or the lesson does not take place, we will refund you 100% of the paid amount or pay for your first lesson with another tutor.

Bundled payment lessons

After the first lesson, you will be asked to choose the number of hours and pay for a package. Packages are in groups of 5, 10, 15 and 20. This method guarantees continued access to the tutor and ensures the tutor is paid for each lesson.

Lesson confirmation and review

After the lesson, the tutor submits lesson details into the system, including the date of your lesson, the duration, and a summary of the lesson. The platform will automatically send you a request to confirm these details and evaluate the lesson. You will need to confirm these dates with the tutor so they receive payments to their account. If the lesson was not held, please let us know so that we can take the appropriate course of action.

Leave a review of the tutor

After two weeks from the payment of the first lesson, we will send you an email with a request to leave a review of the tutor. Using this feature, you take part in the tutor's rating and help future students make the right choice. You can also leave a review on the page of your initial request.

Working with Find Students section

In Find Students section, we publish requests from students who want to receive offers from all verified tutors on our platform.

If you want your request to be published in the Students section, you should check the "I want to receive offers from other tutors" checkbox when completing your request.

All tutors' answers are shown in the My Requests section on your profile.

How to close the request

If you want to close your request, you should log into the website and visit Find Students section. Your request should be at the top. Click "Close Request".

Platform Guarantees

Your funds are under the protection of our platform. If the tutor doesn't suit you or the lesson did not take place, we guarantee you a free lesson with another tutor of your choosing, or we will refund the payment within 24 hours after submission of the refund request. If you have bought package of lessons, your money is safe on our platform as well. Tutors only get payment for each confirmed lesson.

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